Terms and Conditions of membership

The Sandbag concept is pretty simple so we don’t want to establish lots of complicated rules but there are a few things you need to know before joining:

Duration

Irrespective of what level you join at membership lasts for 12 months from the time you join. You will be given the opportunity to join for another year one month before the end of your time with us. However, if you have chosen to pay monthly with Paypal then your payments would normally continue on so in this case you will be offered the option to end your membership otherwise we’ll assume you are happy for it to roll over.

Cancellation

I’m afraid we don’t offer refunds part way through the year but members who are paying monthly can always change to different levels if they wish.

Cancellation of permits

During the twelve months of your membership we will be campaigning to get companies to cancel permits voluntarily. Part of your subscription fee goes towards funding this campaign work and it is also funded by grants and donations. Our objective is to use the permits cancelled by companies to fulfil our aim of cancelling permits on behalf of our members. If we are unsuccessful in persuading companies to cancel permits we will cancel permits on your behalf by entering the carbon market. We keep money set aside to ensure we can do this. But because both the currency exchange rate (we buy in Euros) and the price of permits change over time, we cannot 100% guarantee that we will be able to afford to buy the exact number of permits indicated. We will do our level best and we are confident that the amount we have asked for is enough to cover most scenarios but in the event that we cannot, we will be completely transparent about the situation and buy as close to the amount as possible. Each permit carries a unique identification number and you will be assigned a unique certificate for the permits that correspond with your membership. At the end of our financial year we will make the sum total of all permits cancelled visible to all members.

Special offers

We will from time to time create options for people to buy tonnes/permits as gifts for others. These products will have their own terms and conditions which need to be read separately.

The website

We ask members to respect our site and not to upload any copyrighted materials. We don’t expect to ever have to do this but we will disable user accounts if feel we need to protect the site and our users.

If you would like more information or have any more specific questions about what we do and our policies please contact us at: info@sandbag.org.uk

SANDBAG privacy policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and

(e) any other information that you choose to send to us.

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.

We may use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(d) send to you goods purchased via the website, and supply to you services purchased via the website;

(e) send statements and invoices to you, and collect payments from you;

(f) send you general (non-marketing) commercial communications;

(g) send you email notifications which you have specifically requested;

(h) send to you our newsletter and other marketing communications (relating to our business or the businesses of carefully-selected third parties) which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at info [at] sandbag.org.uk)

(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and

(j) deal with enquiries and complaints made by or about you relating to the website.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Data transmission over the public internet carries inherent security risks, and we cannot guarantee the security of data during transmission to or from our website.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email: info [at] sandbag.org.uk.

This privacy policy is based on a template created and distributed by www.website-law.co.uk.

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